Voice support breaks when waiting starts to feel personal. AI Voice Agents for Customer Service handle routine calls instantly, resolving confirmations, updates, and basic requests before queues spiral. I’ve seen tension drop just by fixing response timing. Exei helps make this operational instead of reactive. Nothing dramatic. Calls move faster, callers calm down, and support stops f... https://medium.com/@aidanbutler110/ai-voice-agents-for-customer-service-that-reduce-friction-at-scale-b8a31d6e35be